For the management of technical requests, we need to receive the form completed in each part. Through this form you will have the opportunity to receive an evaluation of the intervention and a possible cost estimate. The request for an estimate of technical intervention and / or evaluation of the repair is free.
It`s the user's discretion to accept or reject the proposed quote. Regardless of the type of intervention, the possible charge of the amount will be made after the conclusion of the procedure.
The ISO procedures, require the opening of a practice for a correct evaluation of all cases and to guarantee the end user targeted technical assistance, which depending on the case may be paid. For this reason we ask you not to make phone calls, but send the request form to [email protected]
We remind you that in the user manual of ProtoMat equipment, you can find a lot of useful information
For Italian customers only!